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Contact usUpdated 3 months ago

 If you need to get in touch with us, there are a few ways to do so but the first step we recommend is taking a look at our Knowledge Base for answers.  If you need live help you can use:

  • Live Chat (fastest way): You can chat with us Monday - Friday, 9 am - 5 pm EST.  Emails and voicemails can be left 24 hours a day, and we will get back to you as soon as possible.
  • Phone: If you prefer to call, our phone hours are Monday - Friday, 9 am - 12 pm EST, and 4 pm - 5 pm EST.
    • Our telephone number is (800) 513-2359
      • *Option 1 for Sales
      • *Option 2 for Support
    • Option 3 if you are a physician
  • Email: For new and existing customers you can email [email protected].  Please note email response time is typically 24 - 48 business hours.
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