What are some helpful tips for making sure my wearable device and the InsideTracker app have updated information?

If you do not have the wearable app open, it is not syncing between Garmin/Fitbit account and InsideTracker app. Best practice for wearable accounts and devices is to keep them open in the background on your iPhone.

Some other Troubleshooting tips:

  • Log out InsideTracker app, swipe up/close app on iPhone
  • Log back in
  • Next step if not working-
    • Disconnect device from the InsideTracker account page
    • Reconnect device and then log back into the app, check account page to confirm connection