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InsideTracker DNA Kit
Coronavirus (Covid-19)
Before you Buy
InnerAge 2.0
InsideTracker Immunity
Getting Started
For Professional Athletes
Account and Profile
Using InsideTracker
Blood Work Page
Table View
Add Test Results - Manual
Add Test Results - OCR
Use Test
Food Recommendations
Food Basket
DNA
My Achievements
Profile
Science
InsideTracker DNA Kit
Goal Getter
Contact us
Mobile Application
Back to home
InsideTracker Support Center
InsideTracker DNA Kit
Coronavirus (Covid-19)
Before you Buy
InnerAge 2.0
InsideTracker Immunity
Getting Started
For Professional Athletes
Account and Profile
Using InsideTracker
Blood Work Page
Table View
Add Test Results - Manual
Add Test Results - OCR
Use Test
Food Recommendations
Food Basket
DNA
My Achievements
Profile
Science
InsideTracker DNA Kit
Goal Getter
Contact us
Mobile Application
InsideTracker DNA Kit
Has COVID-19 impacted your testing?
My DNA kit has not arrived yet, what should I do?
My kit arrived and it is damaged, what should I do?
I purchased the kit, how long until my kit arrives?
What is your DNA kit ship-to address?
How long will it take to receive my DNA results?
I knocked my vial over and some spilled, should I be concerned I will not have enough of a sample?
The weather is very cold or hot here, should I be worried about the testing kit being compromised?
I dropped my swab on the ground, can I still use it?
I collected my sample, how soon do I have to send it in?
I bought the kit, but have not used it yet. How long do I have before it is considered unusable?
I won’t be able to mail out my sample for a few days, should I put my sample in the refrigerator?
What are the optimal conditions for collecting DNA?
What is the optimal time of collecting?
How do I register my kit?
What is the difference between testing with the InsideTracker DNA Kit and uploading my 23andme or Ancestry data?
Why is the report omitting some of the biomarkers that were tested? Why does it show no results for one section?