I bought GoalGetter several days ago, but I haven't heard from you. What's the delay?

You will hear from GoalGetter only after you have registered your DNA sample kit with Helix. IMPORTANT - Sending back your sample is NOT the same as registering the kit. After you register your kit online with Helix, you will receive an email from GoalGetter prompting you to create your account.If you have already registered your DNA kit with Helix, or if you are already an existing Helix customer who has been previously sequenced, but you have not yet received a "Welcome to GoalGetter" please email us immediately at goalgetter@insidetracker.com .