Account and Profile

This section is useful for account setup questions or how to change information on your account.

• Should I wait to test if I am sick?
• How can I get an itemized receipt?
• Do I have to use my real name on InsideTracker?
• How can I change the email address on my account?
• How long does it take to receive blood results?
• How can I print my results and recommendations?
• How can I update my Profile/Settings information?
• How do I add my lifestyle/dietary habits and preferences to my InsideTracker profile?
• How do I delete or edit a results data set?
• How do I log into my InsideTracker account and see my results and recommendations?
• How do I reset my password?
• Why can I only upload some biomarkers to my account?
• I am a coach, trainer or nutritionist, can I offer this to my athletes/clients?
• Is my data secure with InsideTracker?
• Does InsideTracker offer an Ambassador program?
• Who can see this information?
• Why didn’t my profile changes save?
• How do I update my food preferences?
• Why does InsideTracker indicate that I should get an updated blood test?
• Why is the incorrect date, time or location of my mobile blood draw displayed on this page?
• How do I request a refund?