How can we help?

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FAQ

Here are our most frequently asked questions and some answers to help you with your journey!

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Contact Us

If you need help along your journey please call or chat with us for immediate assistance. We are also available via email.

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Before You Buy

If you have questions about who we are, what we offer, and what makes us different, this section will help you.

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Preparing, Testing + Using InsideTracker

This section will guide you through the whole testing process and show you how to personalize your experience.

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Account and Profile

This section is useful for account setup questions or how to change information on your account.

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Science

InsideTracker is a science-based company that relies heavily on proven data.

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InnerAge 2.0

Our team of scientists have identified biomarkers that are both strong predictors of longevity and can be influenced by nutrition and lifestyle.

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InsideTracker DNA

Our DNA Kit analyzes 261 genetic markers to reveal your genetic potential for up to 29 wellness traits.

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Mobile Application

The InsideTracker mobile application